Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lauri Ryan

Lauri Ryan

October 4, 2024

5  out of  5
rating by Lauri Ryan
"Great customer service! Always polite and willing to help!"
We responded:
"Lauri, thank you for your wonderful review! I'm glad you found our customer service polite and helpful. We always strive to provide the best support for our clients. If you ever need anything else, don't hesitate to reach out. - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Nathan Mccarty

Nathan Mccarty

October 3, 2024

5  out of  5
rating by Nathan Mccarty
"I've used Pete for over 15 years. He's the best at what he does and the only guy I would recommend for an insurance agent. He's really good at finding you discounts, and recently he even sat down with me for over an hour to help me get an IRA setup through state farm. He always goes above and beyond of what you would expect. Easiest 5 star rating I've ever given."
We responded:
"Nathan, thank you so much for your kind words and for being a loyal customer for over 15 years! I'm glad to hear that you appreciate the effort we put into finding discounts and assisting with your IRA setup. It's always our goal to go above and beyond for our clients. If you ever need anything else or have more questions, don't hesitate to reach out. - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Tony Horman

Tony Horman

September 24, 2024

5  out of  5
rating by Tony Horman
"Pete has taken care of our insurance needs for decades. I'm totally pleased and am confident we are well covered."
We responded:
"Tony, thank you for your kind words and for trusting us with your insurance needs for so many years. I'm glad to know you're confident in the coverage we provide. If you ever have any questions or need further assistance, our office is always here to help! - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Lanny Browning

Lanny Browning

August 31, 2024

4  out of  5
rating by Lanny Browning
"Good to have everything covered on insurance"
We responded:
"Lanny, thank you for your positive feedback! I'm glad to know you feel well-covered with your insurance. If you ever have any questions or need further assistance, our office is here to help. - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of dwpsep

dwpsep

July 26, 2024

5  out of  5
rating by dwpsep
"Pete has been my Agent for close to 20 years. I don’t really need to say much more. And thanks for your quick help Andrea!!"
We responded:
"Wow, 20 years! We're so happy to have been able to serve you for such a long time. Andrea will be thrilled to know her quick help made a difference. Thanks for your continued trust and support! If you ever need anything, we're here for you. - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Mike Harris

Mike Harris

July 25, 2024

5  out of  5
rating by Mike Harris
"Pete and his entire staff have always been so professional, friendly, supportive and a vital part of our personal and professional lives. We truly feel like they are part of our family."
We responded:
"Hey Mike, thanks so much for your kind words! We're really happy to be a part of your personal and professional lives. It means a lot to us that you feel like we're family. If you ever need anything, we're always here to help! - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Ali Zimmerman

Ali Zimmerman

July 24, 2024

5  out of  5
rating by Ali Zimmerman
"I just bought a new car and updating my policy info was the easiest thing I've ever done via the app. It was so easy that I checked with my agent to make sure I wasn't missing anything, and they responded within minutes to let me know I'm good! Pete and his staff, especially Andrea, have always been the easiest insurance I've ever dealt with."
We responded:
"Hey Ali, thanks a ton for the awesome review! I'm so glad to hear that updating your policy info was a breeze through the app. Our team, especially Andrea, always strives to make things as easy as possible for you. If you ever need anything else or have more questions, we're here to help! - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Donald Hellickson

Donald Hellickson

April 9, 2024

5  out of  5
rating by Donald Hellickson
"Ease of access to the whole office staff."
We responded:
"Donald, thank you for the positive feedback! And thank you for choosing us for your insurance needs. - Pete Fay - State Farm Insurance Agent"
Profile photo of Debbie Arthur

Debbie Arthur

January 29, 2024

5  out of  5
rating by Debbie Arthur
"Great experience and wonderful employees!"
We responded:
"Debbie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of carla ahlen

carla ahlen

January 9, 2024

5  out of  5
rating by carla ahlen
"Pete is best agent I've had"
We responded:
"Carla, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of HOWARD G MARTIN

HOWARD G MARTIN

January 5, 2024

5  out of  5
rating by HOWARD G MARTIN
"We have been with Pete’s office for several years. We love all of the staff. Prompt service. We never have a problem getting in touch with someone. We refinanced our mortgage with Pete through Rocket, we had a wonderful experience and a great rate."
We responded:
"Thank you for your continued trust and loyalty, Howard! We're thrilled that you've had such positive experiences with our team. Providing prompt service and ensuring seamless experiences are always our priorities. We're here whenever you need us!"
Profile photo of John Martin

John Martin

January 5, 2024

5  out of  5
rating by John Martin
"Pete and his office staff have been nothing but friendly, honest, and helpful to my families insurance and refinance needs since I've been a customer of theirs for several years. I'm grateful for all their support and highly advise those interested in seeking additional information on insurance or refinance questions to give them a call."
We responded:
"John, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Profile photo of Deez Cutz

Deez Cutz

January 5, 2024

5  out of  5
rating by Deez Cutz
"I don't always like dealing with insurance companies but I can tell you. I found the last insurance company that I will ever deal with. This offit's very friendly. You kind of become family. And Andrea Martin. Found me the best rates. Out of any Insurance Company there is out there. I will continue to do business with Andrea Martin and State Farm for the remainder. You are fabulous. Thank you"
We responded:
"Thank you for your kind words! We're thrilled to have provided you with excellent service, and we're delighted to have you as part of our extended family. Andrea and the team are dedicated to finding the best rates and ensuring your continued satisfaction. We're here for you whenever you need us!"
Profile photo of Edeet Lorturco

Edeet Lorturco

April 9, 2023

5  out of  5
rating by Edeet Lorturco
"One always gets top notch advice and everyone is very friendly and very knowledgeable..thank oyou Pete Fay..God bless👍🤗"
We responded:
"Hi Edeet! Thank you so much for the great review. We strive to make sure all our customers insurance needs are met. Feel free to give the office a call any time you need our help! - Pete"
Profile photo of Amelia Handlon

Amelia Handlon

February 7, 2023

5  out of  5
rating by Amelia Handlon
"Andrea is a very knowledgeable agent and has helped to save my family by bundling our insurance. We have 4 teenagers driving and had been underinsured and overpaying for car and homeowners insurance for years! I’m so grateful for her wonderful service ♥️"
We responded:
"Amelia, thank you so much for trusting the Pete Fay State Farm team to make sure your families insurance needs are met! We love being able to make sure you and your family are taken care of. Give you a call anytime you need assistance. - Pete"
Profile photo of David Heleine

David Heleine

December 21, 2021

5  out of  5
rating by David Heleine
"Pete is always very nice, personable, family oriented, helpful, and professional to work with. All the office agents here are always friendly and great to work with as well. My wife and I have been coming here for at least 15 years. Highly recommend this office!"
Profile photo of Michael Dowden

Michael Dowden

September 10, 2021

5  out of  5
rating by Michael Dowden
"Pete is a fantastic agent and everyone at the office is extremely friendly and helpful."
Profile photo of Christopher Flanagan

Christopher Flanagan

February 19, 2021

1  out of  5
rating by Christopher Flanagan
"Sheila was obviously having a bad day already, and used that to make ridiculous accusations when I was calling asking for information regarding a claim. Definitely losing a customer after this headache is over with."
Profile photo of Renee Batta

Renee Batta

May 15, 2020

5  out of  5
rating by Renee Batta
"I have been doing business with Pete for over 20 years. Him and his staff has always given great customer service."
Profile photo of Matt Foy

Matt Foy

November 8, 2019

5  out of  5
rating by Matt Foy
"We’ve always had great service here"
Profile photo of David Heath

David Heath

April 6, 2018

5  out of  5
rating by David Heath
"Pete Fay is the best insurance guy around. Always thorough and trustworthy. Definitely recommend!"
Profile photo of Shirley Wurster

Shirley Wurster

December 18, 2017

5  out of  5
rating by Shirley Wurster
"Sheila went above and beyond to assist me with all the questions I had concerning filing a claim, as well as finding additional discounts on our policies. Never have I has such great customer service!"
Profile photo of Anna Schultz

Anna Schultz

October 14, 2017

5  out of  5
rating by Anna Schultz
"I’m so thankful I found this branch. Their team has been so helpful. Sheila has helped me over the phone and in the office and is very thorough. I live closer to several other State Farm agents, but this is by far the best!"
Profile photo of Jimmy Houseworth

Jimmy Houseworth

April 16, 2016

5  out of  5
rating by Jimmy Houseworth
"Pete's agency has served me faithfully for 8 years now, with Sheila providing, but only unparalleled customer service, but valuable insights as well. Top-flight service!!!"
Profile photo of Chris Pingleton

Chris Pingleton

March 29, 2016

1  out of  5
rating by Chris Pingleton
"So disrespectful, very unprofessional as a whole. I recommend that you don't use PETE FAY as your Insurance Agent! Sheila was very and I mean very unprofessional!!"